Privacy policy
PERSONAL DATA WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the websites or products you visit, the websites or search terms that led you to the Site, and how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.
We collect Device Information using the following technologies:
- ‘Cookies’ are data files that are placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, see http://www.allaboutcookies.org.
- The ‘log file’ tracks actions on the website and collects data such as IP address, browser type, internet service provider, referring/exit pages and timestamp.
- Web beacons, tags and pixels are electronic files that are used to record information about how you navigate the website.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit/debit card numbers used), email address and phone number. We refer to this information as ‘order information’.
When we refer to ‘personal information’ in this Privacy Policy, we are referring to both device information and order information.
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also consent to this currency being stored in a session cookie in your browser (a temporary cookie that is automatically deleted when the browser is closed). We do this so that the selected currency remains selected and consistent when you browse our website, so that prices can be converted into your (the visitor's) local currency.
HOW DO WE USE YOUR PERSONAL DATA?
We use the order information we collect generally to process orders placed through the website (including processing payment information, arranging shipping and sending invoices and/or order confirmations). We also use this order information to:
- Communicate with you;
- Review our orders for potential risk or fraud; AND
- Where consistent with the preferences you have shared with us, provide you with information or adverts relating to our products or services.
We use the Device Information we collect to help us identify potential risks and fraud (including your IP address) and, more generally, to improve and optimise our website (for example, by generating analytics about how our customers navigate and interact with the website and to evaluate the success of our marketing and advertising campaigns).
SHARING OF PERSONAL DATA
We share your Personal Data with third parties to help us use your Personal Data as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our website - you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your personal data to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (‘NAI’) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.
You may also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
DO NOT FOLLOW.
Please note that we do not change our data collection and use practices on our website when we see a ‘Do Not Track’ signal from your browser.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access the personal data we hold about you and to ask us to correct, update or delete your personal data.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access the personal data we hold about you and to ask us to correct, update or delete your personal data. If you wish to exercise this right, please contact us using the contact details below.
If you are a resident of Europe, please note that we process your data in order to fulfil any contracts we have with you (for example, if you place an order via the Website), or to pursue our legitimate business interests mentioned above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.
RETENTION OF DATA
When you place an order via the Website, we will store your order information unless you ask us to delete it.
CHANGES.
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for persons under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@geneveatelier.com and we will endeavour to respond to you as soon as possible.
When you visit the Website, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the websites or products you visit, the websites or search terms that led you to the Site, and how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.
We collect Device Information using the following technologies:
- ‘Cookies’ are data files that are placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, see http://www.allaboutcookies.org.
- The ‘log file’ tracks actions on the website and collects data such as IP address, browser type, internet service provider, referring/exit pages and timestamp.
- Web beacons, tags and pixels are electronic files that are used to record information about how you navigate the website.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit/debit card numbers used), email address and phone number. We refer to this information as ‘order information’.
When we refer to ‘personal information’ in this Privacy Policy, we are referring to both device information and order information.
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also consent to this currency being stored in a session cookie in your browser (a temporary cookie that is automatically deleted when the browser is closed). We do this so that the selected currency remains selected and consistent when you browse our website, so that prices can be converted into your (the visitor's) local currency.
HOW DO WE USE YOUR PERSONAL DATA?
We use the order information we collect generally to process orders placed through the website (including processing payment information, arranging shipping and sending invoices and/or order confirmations). We also use this order information to:
- Communicate with you;
- Review our orders for potential risk or fraud; AND
- Where consistent with the preferences you have shared with us, provide you with information or adverts relating to our products or services.
We use the Device Information we collect to help us identify potential risks and fraud (including your IP address) and, more generally, to improve and optimise our website (for example, by generating analytics about how our customers navigate and interact with the website and to evaluate the success of our marketing and advertising campaigns).
SHARING OF PERSONAL DATA
We share your personal data with third parties to help us use your personal data as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our website - you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your personal data to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (‘NAI’) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.
You may also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
DO NOT FOLLOW.
Please note that we do not change our data collection and use practices on our website when we see a ‘Do Not Track’ signal from your browser.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access the personal data we hold about you and to ask us to correct, update or delete your personal data.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access the personal data we hold about you and to ask us to correct, update or delete your personal data. If you wish to exercise this right, please contact us using the contact details below.
If you are a resident of Europe, please note that we process your data in order to fulfil any contracts we have with you (for example, if you place an order via the Website), or to pursue our legitimate business interests mentioned above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.
RETENTION OF DATA
When you place an order via the Website, we will store your order information unless you ask us to delete it.
CHANGES.
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for persons under the age of 18.
CONTACT US
If you would like more information about our privacy practices, have questions, or would like to make a complaint, please contact us by email at info@geneveatelier.com and we will endeavour to respond to you as soon as possible.